FAQ's


What is Pro Toddlers? 
Pro Toddlers is online store for baby and Moms products. We cater to the needs of our Shoppers (mothers buying for their Toddlers) from before the Toddler is born up-to his/her early teens. 

What is the benefit of buying from Pro Toddlers?
Our company philosophy is pretty simple: We want to offer the best possible deal for our customers for the products that we all want to buy for our Toddlers. Our endeavor is to ensure that you get the widest possible choice of top rated brands and products at the best possible price anywhere in World combined with best possible service and timely delivery of products at your doorstep. 

What products does Pro Toddlers sell?
We sell products of all the leading brands for babies and kids across sections right from diapers, baby food, infant accessories, gears (strollers, high chairs), nursery furniture, clothes & footwear to toys and school products. We also stock items from some of the leading importers and domestic manufacturers of the country. The items undergo a thorough check by our QA team before they are stocked. 

How do I know my order has been confirmed?
After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id.

How do I check my order status?
We will ship your package within 24 hours of receiving the order. We will also mail you the name of the courier company and the tracking number of your consignment to your registered email address.  In case you do not receive an email from us within 24 hours of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Is it safe to use my Credit Card Online at Pro Toddlers ?
We accept credit/debit card transactions are accepted through Paypal, so now you can place orders with Pro Toddlers  and we will ship it to your dear ones in anywhere in the world. All your transactions online are protected & secured by SSL (secure socket layer) technology from Shopify. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure. 

What if an item is out of stock?
We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. We will notify you at the time of check out if the item selected is not in stock. In the rare circumstance where the order has been accepted and due to some reasons we are not able to ship, we will notify you within 24 hours and the money will be returned to you in the same mode by which the payment was made ASAP. 

Are there any other hidden charges like other online sites?
You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

How are the products packaged?
Each of the individual products are securely packaged in bubble wrap and put into a box. The box is sealed well ensuring a safe delivery to your doorstep. 

Do you'll deliver products outside your country?
Yes, we do take orders from around the world provided the shipping address is in anywhere in the world. 

Is it mandatory to register before placing an order?
No need, You can place your order by just by few clicks. 

How long will it take to receive my orders?
For all areas serviced by reputed couriers, the delivery time would be within 21 days after dispatch . in rare occasion delivery time would be within 28 days.

Can I ship different items in my order to different shipping addresses?
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. 

Who pays for the shipping charges? 
We provide Free Shipping on all Orders.
What happens if I am not available at the time of delivery?
Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. 

What is your Return Policy?
We have a 3 days return policy for all the item.

What options do I have while making payment? 
We accept payments by International credit/debit card transactions through Pay pal. 
Do I need to have Pay pal Account to pay Pro Toddlers? 
No need. any International credit/debit card would do the process.